Telemarketers

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Job Description

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Key Tasks

• Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Explain products or services and prices, and answer questions from customers.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Maintain records of contacts, accounts, and orders.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Conduct client or market surveys to obtain information about potential customers.

O*NET Information

• SOC Code: 41-9041.00
• Title: Telemarketers

Related Occupations

Based on O*NET Standard Occupational Classification.

Career Resources

import { $ } from 'sdk.do'

const job = await $.Occupation.create({
  title: 'Telemarketers',
  description: 'undefined',
  socCode: '41-9041.00',
})