Spa Managers

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Job Description

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Key Tasks

• Respond to customer inquiries or complaints.
• Schedule guest appointments.
• Maintain client databases.
• Coordinate facility schedules to maximize usage and efficiency.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Plan or direct spa services and programs.
• Develop or implement marketing strategies.
• Sell products, services, or memberships.
• Recruit, interview, or hire employees.
• Assess employee performance and suggest ways to improve work.
• Inventory products and order new supplies.
• Establish spa budgets and financial goals.
• Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
• Train staff in the use or sale of products, programs, or activities.
• Participate in continuing education classes to maintain current knowledge of industry.
• Direct facility maintenance or repair.
• Verify staff credentials, such as educational and certification requirements.
• Schedule staff or supervise scheduling.
• Check spa equipment to ensure proper functioning.
• Develop staff service or retail goals and guide staff in goal achievement.

O*NET Information

• SOC Code: 11-9179.02
• Title: Spa Managers

Related Occupations

Based on O*NET Standard Occupational Classification.

Career Resources

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const job = await $.Occupation.create({
  title: 'Spa Managers',
  description: 'undefined',
  socCode: '11-9179.02',
})