Dispatchers, Except Police, Fire, and Ambulance

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Job Description

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Key Tasks

• Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
• Prepare daily work and run schedules.
• Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
• Receive or prepare work orders.
• Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
• Arrange for necessary repairs to restore service and schedules.
• Monitor personnel or equipment locations and utilization to coordinate service and schedules.
• Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
• Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
• Oversee all communications within specifically assigned territories.
• Order supplies or equipment and issue them to personnel.

O*NET Information

• SOC Code: 43-5032.00
• Title: Dispatchers, Except Police, Fire, and Ambulance

Related Occupations

Based on O*NET Standard Occupational Classification.

Career Resources

import { $ } from 'sdk.do'

const job = await $.Occupation.create({
  title: 'Dispatchers, Except Police, Fire, and Ambulance',
  description: 'undefined',
  socCode: '43-5032.00',
})